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AI Citations & NAP Audit — Can AI Verify You? | Eleor
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PLATFORM · REPORT 08

Citation Sources

The directory listings AI uses to corroborate that you're real — checked platform by platform, and matched against your name, address, and phone.

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About Citation Sources

When AI decides whether to recommend you, it looks for corroboration beyond your own website — the directories and platforms where a business like yours should be listed. Those listings are your citations, and they're one of the ways AI confirms you're real, established, and who you say you are.

Eleor checks a citation profile tailored to your industry: a resort is verified against Google Business Profile, TripAdvisor, Booking.com, and Expedia; a professional service firm against a different set. Each platform is marked Found or Missing, with the listing URL recorded.

Then we check NAP accuracy — whether your Name, Address, and Phone match across every listing. Inconsistencies are flagged with the exact mismatch quoted, and every missing or mismatched listing becomes a task in your Playbook.

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Example

If the sources AI trusts in your category never mention you, you're invisible in the answer no matter how strong your own site is. The fix isn't more website copy — it's earning a place in the sources AI is already reading.

What's inside the report

1
Citation score & coverage
How many of your expected listings exist — found versus missing, rolled into a citation score out of 100.
2
An industry-tailored profile
The platforms that matter for your category — travel platforms for a resort, legal directories for a firm. No one-size-fits-all checklist.
3
Verified listings
Every platform checked with the URL recorded — marked Found or Missing, so there's no guessing.
4
NAP accuracy
Name, Address, Phone matched field-by-field across every listing — with any inconsistency quoted exactly.
5
Re-run anytime
Claimed a listing or fixed a mismatch? Re-run the citation check in minutes — no full re-scan needed.

What the check surfaces

If a listing is missing
Every missing platform is a source AI can't use to corroborate you. Claiming it becomes a Playbook task — with the platform and link ready to go.
If your NAP doesn't match
An old address still live on one platform quietly undermines the rest. We quote the exact mismatch so you can fix it at the source.

AI trusts what it can verify. Consistent citations give it every reason to believe you're exactly who you say you are.

What your gaps mean

Each missing source points to a specific play.

If AI reads sources that never mention you
you likely need earned coverage — directory claims, third-party mentions, and citations in the exact places AI already trusts.
If competitors are cited where you're absent
you likely need to contest those specific sources — the ones feeding their answers and starving yours.
If your basic listings are inconsistent
you likely need to align your directory and data-provider details so AI stops second-guessing your core facts.

The goal is to become impossible to leave out — cited across enough of the sources AI trusts that your name shows up whether you're being asked about or not.

Explore our FAQ to find
the answers you need

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